Rebecca Role

Meet Rebecca Role

Owner

For more than three decades, Rebecca Role has been a cornerstone of local automotive care as the owner and driving force behind NACCO Windshield. Having joined the company in 1995, Rebecca brings 31 years of deep industry expertise to every customer interaction and auto glass repair. Her decades-long commitment to driver safety, precision workmanship, and exceptional service has established NACCO Windshield as a trusted, gold-standard provider for vehicle owners, local dealerships, and regional commercial fleets.



Advanced Technical Credentials & Financial Expertise

Rebecca’s leadership at NACCO Windshield is rooted in a unique combination of high-level business acumen and cutting-edge automotive technology. She holds a Bachelor’s Degree in Accounting from the University of North Carolina at Greensboro and a Master’s in Business Administration (MBA) from East Carolina University. This strong educational background ensures that NACCO Windshield operates with maximum efficiency, transparency, and fiscal integrity.

In addition to her business degrees, Rebecca stays at the forefront of modern automotive innovation. She is fully certified in Advanced Driver Assistance Systems (ADAS) recalibration. As modern vehicles increasingly rely on windshield-mounted cameras and sensors for lane departure warnings, automatic emergency braking, and adaptive cruise control, Rebecca ensures that every windshield replacement meets or exceeds factory safety standards. Her technical certification guarantees that your vehicle’s safety features are re-aligned with absolute precision before you get back on the road.

Mastering the Insurance Claims Process

One of Rebecca’s primary areas of expertise—and a true differentiator for NACCO Windshield—is navigating the complex world of auto insurance claims. A cracked or shattered windshield is stressful enough without having to haggle with insurance adjusters. Leveraging her extensive financial background, Rebecca and her team manage the entire claims submission process on behalf of their customers.

NACCO Windshield works directly with all major insurance carriers in-network, guiding clients through coverage options, deductible payments, and OEM part approvals. Under North Carolina law, vehicle owners have the legal right to choose any auto glass repair shop, regardless of who their insurer recommends. Rebecca advocates for her customers to ensure they receive top-tier OEM quality glass, expert two-person crew installations, and a seamless billing experience from start to finish.

Community Driven: Family & Youth Athletics

Beyond the shop, Rebecca’s passion lies in her family and community involvement. She is the proud mother of five grown children, a role that has instilled in her a deep sense of patience, organization, and care—values that carry directly into how she runs her business. An active leader in local youth athletics, Rebecca spends much of her free time coaching youth basketball and flag football teams. Whether she is strategizing on the court, guiding young athletes, or helping a neighbor restore their vehicle’s safety, Rebecca is dedicated to strengthening her local community.

Why Choose NACCO Windshield Under Rebecca’s Leadership?

When you trust NACCO Windshield with your vehicle, you are relying on 31 years of dedicated hands-on experience. From simple rock chip repairs and side window replacements to full windshield installations with full ADAS recalibration, Rebecca and her team back every single job with a lifetime warranty and an unyielding commitment to excellence.

Get Your Windshield Repaired or Replaced Today

Need a rock chip fixed, a full windshield replacement, or help filing an auto insurance glass claim? Put 31 years of trusted experience to work for you. Contact Rebecca Role and the team at NACCO Windshield today to get a quick quote, schedule your mobile or in-shop appointment, or have us handle your insurance claim hassle-free. Visit or call us today to get back on the road safely!